Meet Randal Weber, M.D., our chief patient experience officer

Many of our head and neck cancer patients know Randal Weber, M.D., as their surgeon. But Weber recently took on a new role as MD Anderson’s chief patient experience officer. In this role, Weber plays an invaluable role as we strive to offer our patients and their families the best experience possible. What do you enjoy most away from work? Exercise, fly fishing, reading and traveling with my family. What’s your favorite quote? “If I have seen further, it is by standing on the shoulders of giants.” – Isaac Newton Tell us about your time in the Navy. Joining the service after college and medical school was a special experience for me. For a kid from Chattanooga, Tennessee, it was a wonderful opportunity to see the world. As a battalion surgeon, I was responsible for over 1,000 Marines. I learned how to be resourceful and independent; it helped me to mature as a physician and develop my confidence. What’s the best advice you’ve received? Pay attention to the details. Details matter when treating patients and can make the difference between a good and bad outcome. How did you end up specializing in head and neck cancer? I sought a challenging specialty, and head and neck cancer surgery is both challenging and complex. When you go home at night, you want to feel like what you did was important. Treating head and neck cancer patients has been meaningful to me and impactful for my patients. You were previously chair of our Head and Neck department. What are some things you did as chair to foster successful improvement in patients’ care...